Emergency Water Damage Restoration Gold Coast Carpet Drying Services

When disaster strikes, our rapid response carpet drying and water damage restoration Gold Coast team is at your service. We utilise advanced drying technology and proven restoration techniques to mitigate damage, prevent mould growth, and swiftly return your property to its pre-loss condition. Trust our experts to handle your water damage crisis with efficiency and care.

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4.9 / 5

From Over 330 Genuine Reviews

Benefits of Our Water Damage Restoration Gold Coast Service

Our professional water damage restoration Gold Coast service will leave your home looking and feeling like new. Our team of experts will use the latest equipment and techniques to ensure that your home is restored to the highest standard, minimising damage and preventing long-term issues.

Content Restoration

Professional cleaning and restoration of water-damaged belongings, including furniture, documents, and personal items.

Mould Prevention

Swift action and proper drying techniques help prevent mould growth, protecting your health and property.

Odour Control

specialised treatments to eliminate musty odours associated with water damage, leaving your space fresh and clean.

Swift Emergency Action

Our round-the-clock rapid response team arrives promptly to assess damage, prevent further issues, and initiate immediate restoration procedures.

Structural Drying

Thorough drying of walls, floors, and other structural elements to prevent long-term damage and ensure structural integrity.

Water Extraction

Advanced equipment efficiently removes standing water and moisture from carpets, flooring, and other affected areas.

The Trusted Carpet Drying and Water Damage Restoration Gold Coast Experts Since 2011

From flash floods to burst pipes, our professional carpet drying and water damage restoration Gold Coast services have earned the trust of countless Gold Coast property owners. With our proven expertise and commitment to excellence, we deliver reliable solutions that ensure swift and effective recovery from water damage incidents.

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Professional Water Damage Restoration Gold Coast Services Tailored to Your Needs

The Carpet Surgeon Gold Coast offers a premium quality water damage restoration Gold Coast service that quickly and effectively address water damage in your home or business. Using advanced carpet drying techniques and state-of-the-art equipment, we efficiently remove water, dry affected areas, and prevent secondary damage such as mould growth. Our comprehensive approach ensures that your property is restored to its pre-damage condition as quickly as possible.

We're dedicated to providing the finest water damage restoration service on the Gold Coast. Whether you're dealing with a minor leak or major flooding, our expert team is here to help you recover. Contact us today for immediate assistance and experience the difference of professional water damage restoration.

Professional emergency water damage Gold Coast service response being performed at a Gold Coast property

Emergency Water Extraction Gold Coast Specialists

Our emergency response team is tailored to meet the unique challenges of water damage on the Gold Coast:

  • 24/7 availability for immediate response to storm surges, flash floods, and burst pipes
  • Specialised equipment for saltwater damage mitigation in coastal properties
  • Rapid deployment of humidity control systems to combat the Gold Coast's high moisture levels
  • Expert assessment of water damage in modern high-rise apartments and beachfront homes
  • Swift action to prevent mould growth in the warm, humid Gold Coast climate

We understand that every minute counts when dealing with water damage. Our team arrives fully equipped to start water extraction and drying immediately, ensuring that your Gold Coast property is protected from further damage. Our rapid response not only minimises immediate damage but also significantly reduces the risk of long-term issues common in our coastal environment.

Professional water extraction and carpet drying Gold Coast service being performed at a Gold Coast property

Rapid Response Carpet Drying Gold Coast Service

Our water extraction and carpet drying Gold Coast service is specifically designed for the unique challenges of the Gold Coast:

  • High-capacity pumps and vacuums capable of handling large volumes of seawater intrusion
  • Industrial-strength dehumidifiers tailored for high-humidity coastal environments
  • Specialised drying techniques for salt-affected materials and structures
  • Advanced moisture detection equipment to identify hidden water pockets in coastal constructions
  • Eco-friendly drying agents safe for use in environmentally sensitive areas

Our comprehensive approach ensures thorough water removal and efficient drying, even in the challenging Gold Coast climate. We use state-of-the-art equipment and techniques to address both visible and hidden moisture, preventing long-term damage to your property's structure and finishes. Our methods are particularly effective in dealing with the corrosive effects of saltwater and the persistent humidity typical of our coastal region.

Professional structural drying being performed at a Gold Coast property

Storm Damage Structural Drying

Our structural drying service is specifically designed to address water damage in Gold Coast properties:

  • Advanced drying techniques for different building materials and structures
  • Specialised equipment for drying wall cavities and under-floor spaces
  • Continuous monitoring of moisture levels throughout the drying process
  • Strategic placement of drying equipment for optimal results
  • Temperature and humidity control to ensure efficient drying

We understand the importance of thorough structural drying in preventing long-term damage. Our team uses industry-leading equipment and techniques to ensure your property is completely dry, preventing issues like mould growth and structural deterioration. Our approach is particularly effective in the Gold Coast's humid climate, where proper drying is crucial for preventing secondary damage.

Professional mould prevention Gold Coast treatment being applied at a Gold Coast property

Mould Prevention Gold Coast Service

Our mould prevention Gold Coast service is crucial in the Gold Coast's humid climate:

  • Rapid response to prevent mould growth in water-affected areas
  • Application of professional-grade antimicrobial treatments
  • Thorough drying to eliminate conditions that promote mould growth
  • Advanced detection methods to identify potential mould risk areas
  • Preventive treatments to protect against future mould growth

The Gold Coast's warm, humid climate creates ideal conditions for mould growth following water damage. Our team acts quickly to prevent mould establishment, using a combination of thorough drying and preventive treatments. We ensure your property remains healthy and safe, protecting both the structure and your family's well-being.

Our Carpet Drying and Water Damage Restoration Gold Coast Service Process

Our professional carpet drying and water damage restoration Gold Coast service process is designed to quickly and effectively address water damage, minimising long-term issues and restoring your property to its pre-damage condition.

We use a comprehensive approach that combines rapid response, advanced equipment, and expert techniques to ensure the best possible outcome for your property.

1

Emergency Response

Our emergency line ensures we respond quickly to your water damage situation.

2

Comprehensive Assessment

We thoroughly assess the extent of water damage to create an effective restoration plan.

3

Professional Water Extraction

Using powerful pumps and vacuums, we remove standing water from your property.

4

Advanced Drying and Dehumidification

We use industrial-strength air movers and dehumidifiers to thoroughly dry affected areas.

5

Professional Sanitisation

We clean, sanitise, and deodorise all affected items and areas to prevent mould and odours.

6

Quality Inspection

We conduct a final walkthrough to ensure all water damage has been addressed and you're satisfied with the results.

What Our Customers Say About Our Carpet Drying and Water Damage Restoration Gold Coast Service

Joanne Browne

1 month ago
Great service and great results

Wendy Buckley

2 months ago
The Carpet Surgeon Gold Coast worked on my carpet that has not had any treatment for over 2 years, so the condition that it was in needed extra work. Ben and his team achieved an amazing result with this 20 year old carpet and I will be recommending The Carpet Surgeon to all who need this professional team for any of their cleaning projects.

Wendy Buckley

2 months ago
Loved your work and your professional care. Kind Regards. Wrndy

Sally Galal

2 months ago
Extremely recommended. I moved into a new place where the previous tenants had a cat. The carpet smell was really bad and even though I had a professional cleaning the smell was still there. I was desperate and developped allergy until I contacted Ben. He did an amazing job! The carpets smell good now, no more allergy and I couldn't be happier! Professional, reasonable prices, friendly and knows how to get the job done. Thanks Ben so much!

Brooke Baldock

2 months ago
We have tried many carpet cleaners in the past and were disappointed with their work. Ben was friendly and professional. Very respectful of our home by using protective guards around walls and did a fantastic job cleaning our carpets, extremely happy with the results. We can happily say we have finally found our carpet cleaner for all future cleans. Thanks Ben!

Jeanette Blanch (Audy'B)

2 months ago
I am very happy with the service i recieved, they did such a good job, they were obviously not mucking around to get the job done but not rushing either and cutting corners. Thorough with an eye for detail. Can reccomend them.

Patti Cannons

2 months ago
Ben did a great job on my carpet and couch and I would call The Carpet Surgeon again in the future.

Neil Burdett

2 months ago
Great attention to detail. Came to my home on on time and provided a deep clean for my carpet that was quick and responsive. Will definitely use again

Ronald Pennell

2 months ago
Very happy with what is a very professional job

Angi “Angi” Guardala

2 months ago
Had some pet stains on my stairs and bedroom. These guys did the best job I've ever had on my carpet. Took complete care of my needs. Very polite and quick. Left the carpets smelling and looking like new. This is a very reliable company that I'll definitely use again. Thanks Ben.

Diane McDonald

2 months ago
Ben has just cleaned my couches and they have come up beautifully. These guys are still the best! Best carpet cleaners I've ever had in 40 yrs of getting carpets cleaned! This is the only company I've used repeatedly. 6 years now, maybe more and the care and quality have not waned. 100% worth it. Thanks guys :)

Michelle Hong

2 months ago
Absolutely outstanding result

Chiquita Lovini-Jorgensen

3 months ago
Amazing professional service, on time, quick and efficient and honest. Great with my dogs and was done super quick. Thanks again for your service. Second time he has come and its the same every time, perfect service, organised and efficient.

Col Turner

3 months ago
Turned up on time, did fantastic job on soiled carpet. Very pleased and will use again in future. Many thanks.

april dawson

3 months ago
Couldn't recommend the carpet surgeon more! Had a great experience and will definitely be having them back next time I need my carpet done

Robyn Stoevelaar

3 months ago
Excellent job. Carpets look as good as new. Thank you

Lesley Glover

3 months ago
Carpet smells great, looks like new again. Ben was very friendly and professional. Will use again.

Bobby Burns

3 months ago
Ben did a fantastic job on our rugs and sofa - excellent service on time and easily arranged. Couldn't ask for more

Paul Blake

3 months ago
Had Ben today to clean lounge room carpet. Do NOT try to do it yourself, just get these professionals in. Very quick, excellent result and and very reasonable price. They really know what they are doing, superb result. Thankyou.

Jason Marrable

3 months ago
Excellent job, all of the dirty dog marks & stains are gone, carpet looks like new, great communication and very well priced service.

Melinda Macgregor

3 months ago
Polite, courteous and did a great job

Kent Skeen

3 months ago
Ben was awesome and did a fantastic job at a such short notice. He came right out. Would highly recommend as I've used them four times in the past great job, Ben

Lorelei Bache

3 months ago
Excellent service to clean interior apartment tiles, grout, screens, rug & couch, fair price, very happy.

s mccullough

4 months ago
Turned up on time , did the job and all is fine

Renee Dormer

4 months ago
Very impressed with the response time to my enquiry, arrived on time and worked quickly. Did a wonderful job of our carpets and our rug looks brand new!

Adam Krenske

4 months ago
This is the second time I've used Ben from Carpet Surgeon, and once again, he did a fantastic job. You can really tell he put a lot of effort into making everything look its best, and the results were amazing. I didn't realize how dirty the tiles and grout were until he cleaned them. Five-star review for Ben – I highly recommend him!

Giselle Rogers

4 months ago
Excellent service. Friendly and hard working. Thank you Ben!

Salinee Bailey

4 months ago
Ben was very pleasant to deal with and was able to book us in quite quickly. Great service and workmanship. Thanks Ben!!! I would highly recommend The Carpet Doctors 👌🏽

J.AYCH

4 months ago
Ben from carpet surgeon does an amazing job. I wouldn't use anyone else on the Gold Coast. He is prompt, very reliable and he communicates well. He exceeded our expectations and his prices are very fair. Thanks again mate.

Angilique Swartz

4 months ago
Great service, good value for money, best carpet cleaner on the Gold coast

Simone Roberts

6 months ago
Ben made our carpets like new!! Not only did he get out all remnants of our son's recent vomit stain, he actually removed a black coffee stain that was over a year old (that a previous carpet cleaner couldn't remove). I cannot recommend Carpet Surgeon enough!

Carol Nesbitt

6 months ago
I had Ben clean my sofas and recliners. He did an amazing job. Price was reasonable and you could see that he took pride in his work. I will use him again.

Melanie Trumper

6 months ago
Ben did a amazing job carpets came up great. My couch came up looking brand new got stains out & smells amazing. Would definitely recommend & will use again.

Beverley Hellyer

6 months ago
Ben (owner operator) thoroughly knows his job. Carpet was so clean and smells lovely. Ben has a modern state of the art van, with a mounted machine. This puts his work head and shoulders above the rest.

ang reid

7 months ago
I was so happy with the service I received from Ben, he was efficient, tidy, on time and a lovely man to deal with. Highly recommend him and will definitely make him our go to carpet and upholstery cleaner.

Sharon Thompson

7 months ago
Always use for pest control- this time upholstery too. Always professional and friendly.

Jason Norman

7 months ago
Highly recommended!! 5* the carpet in my new rental was feral with cat urine. Ben was quick, friendly and professional, and most importantly sorted the issue first time. Very very happy 😊👌😊

Cher Bulloch

7 months ago
Great company to deal with. Friendly, efficient and VERY obliging. Ben is obviously very experienced and I would recommend highly

zac kearney

7 months ago
BEN is truly a master of his craft! My puppy training woes are now a thing of the past, all thanks to his expertise. Sure, there are plenty of cheaper alternatives out there, but let's be real—they're just folks with a carpet cleaner and a dream. Enter The Carpet Surgeon: competitively priced and worth every penny. Discovering The Carpet Surgeon has been a game-changer for me. They've not only resolved my issues but also saved me a bundle. Needless to say, they've earned a lifelong customer in me. Thanks, Team! 👌🏼

Kimberley Seymour

8 months ago
I cannot recommend Ben and The Carpet Surgeon enough. Professional, on time, well priced and a brilliant result each time.

Arlene Dowdell

8 months ago
We had the Carpet Surgeon do our exit clean on our carpets. Ben was easy to deal with and our carpets looked amazing afterwards. We will definitely be using them again. Thank you so much.

Ann Haslemore

8 months ago
Absolute professional job. Highly recommended and would use again. Great job Ben 😀

Tony Barlow Brisbane

8 months ago
Excellent job, removed very bad stains, that we thought were impossible. Very happy with the service

Ryan Jones

8 months ago
Fast, thorough and profession. Did an excellent job and wouldn't hesitate to recommend.

Joey Key

8 months ago
Ben saved me on a last minute carpet clean after i was let down by another company, Twice now Ben has done an amazing clean for me and i wont forget to book in advance the next time i need a clean done. I highly recommend The Carpet Surgeon Gold Coast and im certain that if you use them you will be right back here leaving a 5 star review aswell.

Kellie mitchell

9 months ago
Very happy with my carpet clean from start to finish. Ben arrived on time, was professional and friendly, and he did a great job! I was most impressed by the fact that he charged me less than what he originally quoted me, very honest indeed. I will definitely be using their services in the future.

Chris Rose'Meyer

9 months ago
Thanks Ben, much appreciated the time you took to clean the furniture. Having a large dog that enjoys stretching out on the lounge certainly comes with cleaning issues. Our lounge looks new again. Dining chairs look great as do the carpets. A pleasure dealing with a courteous professional cleaner who provided a quote, responded to email requests and completed the task within booking period. Will definitely call again.

Karlie Ezair

9 months ago
Five star experience all the way- thanks! From the minute Ben arrived (punctually) I knew that I was going to get a professional clean…and I was right! Ben had all the right equipment and know how. My carpets came up like new and having had some pretty ordinary carpet cleans in the past I now will always use The Carpet Surgeon!

Logan

9 months ago
Quick and efficient! Would definitely book again

Shell Zerner

9 months ago
Reliable, efficient and job well done.

Patricia Kair

9 months ago
I have used Ben twice to clean my carpets . Ben is very professional and extremely knowledgeable in the carpet cleaning industry. I would not hesitate to recommend using his carpet cleaning business.

Laura Hair

9 months ago
Amazing job and well priced. Thank you!

Russell Wood

10 months ago
Great, efficient and timely service when needed, will use again.

Shari Khan

10 months ago
Highly recommend Ben for carpet cleaning. We recently had our lounge room done. It's a high traffic area in our home and our 3 little ones had made some marks over time but it's come up wonderful and clean. Can see why he gets so many 5 star reviews. Thank you.

Shelley Pitman

10 months ago
Ben The Carpet Surgeon is a professional with an eye for detail and the tools to get the job done efficiently and effectively. His expert advice for your service requirements are honest and thoughtful. I highly recommend Ben and his team for your flooring, upholstery and pest control services, and if I could give a 10 star review this would be it! Thank you Ben, we will see you again!

Jennie

10 months ago
Great service and very reasonably priced. I definitely recommend this company.

Carli Lategan

10 months ago
Ben has managed to get all my carpet stains out time and again! Would highly recommend.

Lanna L

10 months ago
They did such a great job at my place. My cat had ripped off the carpet and it looks like new. Thank you so much!

Tameica Mizner

11 months ago
Ben The Carpet Surgeon was such a lifesaver in restoring my carpets after a low level flooding left everything sodden, including the baby's nursery. Without any difficulty at all from my side, he swept in took away the disaster site in minimal time and for a very reasonable price. Thank you for putting my heart & mind at ease and to top it off my 1 year old loved the whole fan-drying process. Bonus! Much safer and more simple than I thought. Thanks again, Ben! :)

Andrea

11 months ago
Awesome to deal with, i highly recommend!!! Thanks guys

Sonja Trott

11 months ago
Would highly recommend them. Excellent results. Polite and professional

Anna Whitcombe

11 months ago
Ben was brilliant. Our house smells & looks beautifully clean. This was definitely a 5 star job & we'll always book The Carpet Surgeon for future cleans. Thanks so much!

Danielle Carrinton

11 months ago
Professional, quick, helpful. Great result. Much appreciated.

Dianne Moses

1 year ago
Excellent service—prompt, thorough and courteous attention to a challenging problem.

Belinda Walker

1 year ago
Ben was prompt with the scheduled time. He was thorough with removing pet stains and he left the carpet immaculate and smelling very fresh. Highly recommend.

Tony Tarr

1 year ago
Outstanding and very professional service - always

Martin Moyse

1 year ago
Based on reviews I contacted The Carpet Surgeon Gold Coast regarding a stained carpet and was nothing short of impressed with the prompt response, professionalism and speed with which my enquiry was managed and attended to. Very happy with the end result and I highly recommend and will definitely use again in future.

Ann Wilson

1 year ago
Great job efficient cleaned up after great job Ben thanks

Sonia Smith

1 year ago
Fantastic job and lovely guy.

Mitch Campbell

1 year ago
My lounge looks brand new again. Thank you!

Garry

1 year ago
Fantastic job 5 star all the way, thankyou Garry

Paris Madeline

1 year ago
VERY prompt reply from initial enquiry to the moment it was finished. Quote was quite reasonable considering we were second story building and had two rooms and a rug. Lovely person, very efficient. Will be booking with these guys again!

Lorraine Hogg

2 years ago
Very pleased with the service we will definitely have you again. Lorraine

Grahame Long

2 years ago
Thanks Ben a great job , carpet looks fantastic a great result very professional and done with a smile.

Declan Redmond

2 years ago
I've used Carpet Surgeon a couple of times now and have had fantastic results with them both times. Will absolutely be using them again in the future.

Kate Baker

2 years ago
Fantastic service. My old carpet and couches came up a treat. Ben is very professional and personable. Highly recommend these guys.

jennifer mc laughlin

2 years ago
Ben was held up by another job, but he let us know👏👏 Our carpets have never looked better since he cleaned them and his price was reasonable. We would have no hesitation in recommending him. Thank you for a great job, Ben.

duncan belford

2 years ago
Did an amazing job on my carpet that had bad stains, looks brand new

Paul the Pom

2 years ago
Great job cleaning my tiled floor... would recommend Ben.....

Jared Blessman

2 years ago
What an incredible experience. Absolutely amazing! I used Ben to remove stains in my preciously rented home, stains were a glue like substance. I had to go back and forth with my previous Real Estate to organise a time. Ben was more than happy to accommodate. He did an amazing job and the service was excellent, great pricing as well! I would highly recommend for any of your carpet cleaning needs. Thanks Ben!

Connor Rutty

2 years ago
Did an amazing job at a great price! My chair and ottoman look like new!

nathan wedrat

2 years ago
Soiled and stained carpets came up like new. Ben is very professional in all aspects of his job. Highly recommend. Great job and thank you. Don't settle for less when you can have the best.

Greg Brown

2 years ago
Ben, was professional, easy to deal with and got the job done fast. Will definitely get him again and recommend his service.

Marty Wilkinson

2 years ago
Have used this company before they pay attention to detail I would highly recommend The Carpet Surgeon. Very knowledgeable and happy to answer any questions you may have.

Jay Taylor

2 years ago
I have been using Warren, The Carpet Surgeon for many years now and I am always impressed by the whole process, from phoning to make the appointment, his promptness, his friendly approach and his excellent finished product. If ever anything is amiss, which is rare, he is right back to resolve it too. Thank you Warren.

Natasha Quirk

2 years ago
Ben was my saviour. I called him at 8am Monday morning and he arrived at 11am and was gone by 11.30. My dog urinated on my mother's 35 year woolen carpet and I tried cold water, bicarb soda, dishwashing liquid and finally an enzyme based specialized spray all which were not effective and only highlighted the yellow stain and spread it also. Whatever Ben did was amazing and I am so grateful that I won't have to explain anything to my mum when she arrives back from her holiday. Pheww!!

V Uce

2 years ago
Positively shocked with the results after Ben had completed the clean. Looks as good as new. Had the furniture set up in the garage which allowed him to complete it in no time.

Bettina Dunne

2 years ago
Ben is awesome and courteous and lets you know when he is arriving. I didn't want to spend hours on the phone. I booked Ben via email and locked in the date, to easy. Very impressed with his service and the carpet looks like new. These reviews are why I booked him and he didn't disappoint. Thank you Ben, I'll be a returning customer. Cheers Bettina

ann mickklesson

2 years ago
My bedrooms were faced with a huge water leak in the ceiling, everything was well and truly saturated. Ben was super quick on the job. I'm super happy, Many thanks again, Ben

Romarna Antees

2 years ago
After our builder's clean - our light grout and matte tiles needed that extra level to remove all the residue and grime. Ben brought them back to brand new! Repeated customer - always outstanding workmanship.

Cassy Phillips

2 years ago
Quick efficient prompt and high quality service 👌🏼

Kylie Roebuck

2 years ago
Fantastic result in a 4yr old lounge. Looks brand new. Great service always and highly recommended.

Michael Wilson

2 years ago
I had Ben out to do carpets and couches at my 3rd level apartment. A bit nervous about having issues with access. No problems at all for Ben gaining access over the balcony. Ben was punctual, professional and did a great job. Highly recommend

Lynn Boddington

2 years ago
Would highly recommend The Carpet Surgeon, Ben. I called from Victoria trying to arrange a carpet cleaner for a room my daughter was vacanting in Gold Coast under stressful circumstances. Ben was helpful, and fitted the clean in before vacancy date. Pricing was fair compared to competitors. He was on time, and communicated an earlier time which suited. Sent before/after photos of a great job. Thanks Ben for a professional job and friendly service. We wish you well, thank you, Lynn & Cate

Kait

2 years ago
From first contact so easy to deal with. Booked and hob done next day. Awesome job and we are thrilled with results. Would highly recommend Pacific Beach Function Centre x

Amanda Brown

2 years ago
Ben was friendly and professional. He did an amazing job! Thank you. The home we were moving into stank of dog (despite already having the carpet “cleaned” by another provider). I asked Ben to do it and this time it smells so much better!

mike jubb peni

2 years ago
Came in and cleaned the carpets in a 2 bedroom apartment i was vacating service was prompt and carpets looked fantastic for the new owner .

Fox Mowing and Gardening Dalby

2 years ago
Excellent job, would definitely use again. Thanks

kay singh

2 years ago
Really great service & very friendly. Will use again for my personal residence and rentals. Excellent. 10/10

Looweese b

2 years ago
Ben was excellent organised and self sufficient. Carpets come up beautiful.

Janice Rose

2 years ago
Ben was extremely professional and came out within 4 hours of my phone call! He did an amazing job and I would highly recommend this business! Thank you Ben!

Perrie Burton

2 years ago
Extremely happy, the best carpet cleaning we've even used. The service was prompt and impressive. Totally recommend them.

Prudence Strain

3 years ago
10/10 - rarely leave reviews; because it's so rare that I'm surprised by a trade. This company was amazing, our furniture came up like new after having kids and dogs destroy everything; genuinely shocked at how great a job they did. Wish I'd taken some “before” photos. Price was also very fair. Thank you!

JANA PRIME

3 years ago
Very good. Not a problem

Joanna Sykes

3 years ago
First time have used Ben to clean my carpets amazing job would highly recommend him.

Shaun Shaun

3 years ago
Fantastic guy. Friendly and made our carpets look as new. Took about 20min for 2 bedrooms and a staircase. Will have to get him again in the future.

Richard and Kerry Evenson

3 years ago
I cannot recommend the Carpet Surgeon highly enough. I have used them over the years and always been very happy with the result. They have successfully removed big red nail polish spill from main bedroom carpet and coffee stains from new carpet which we couldn't do properly. Also their lounge and rug cleaning was excellent. Professional service and consistent high standard you can't beat.

Sinéad Usher

3 years ago
I have used the carpet surgeon twice now and have been happy both times. Ben does a great job and will definitely be using them again in future

Melanie Little

3 years ago
Friendly, helpful, and reliable. Highly recommend!

Peter Ritchie

3 years ago
on time, good communication, removed dirty spots from carpet and lounge suite. Happy to discuss the what and why of cleaning. Left clear instructions for drying. No hidden extra costs.

Stacey 1

3 years ago
Thanks Ben for given our carpet a new life, very clean and efficient, carpet smells so fresh after cleaning.

Ashlee Johnson-Turner

3 years ago
Quick and efficient - lots of puppy pee stains to get rid of yet everything came up Mickey Mouse! 10/10 would recommend!

Dilitha Vithanage

3 years ago
Ben is a very friendly and an efficient professional. He went above and beyond to provide on his service after arriving on time last December. Our carpets looked as new and smelled nice after cleaning. Definitely would go again with them.

Patricia Kair

3 years ago
Ben, arrived on time, very professional cleaner. The carpets were cleaned to a high standard and smelled fantastic Thanks Trish

lyn bernhagen

3 years ago
Really happy with the service..carpets came out looking great. Professional, prompt service. Definitely recommend.

Maureen Buteri

3 years ago
Absolutely perfect. Carpets well cleaned and not left too wet so will dry quickly without wrinkles from stretching. My sofa is 15 years old and has needed many cleans in its lifetime but it had never been done as well as Ben did today. Thank you very much Ben. See you again next year!

Tom

3 years ago
Amazing service. On time, fast and super detailed. Making sure everything was attempted to get the best result from the job. Will definitely use again!

Lesley Richardson

3 years ago
Great prompt and efficient service. Would certainly recommend 🙂

Tegan jones

3 years ago
Very happy! Ben fit me in in with only a few house notice! Great results! Will definitely use this them again!

Mark Walsh

3 years ago
Turned up on time, friendly service that was pretty quick. Turned our lounge that we were looking at throwing away, back to near brand new. Pricing was very competitive too

Shari Mikhail

3 years ago
Precessional, timely, fast and easy! Highly recommended!

Kirsten Cunningham

3 years ago
Ben is super! The carpets and mattress look and smell so clean now and are back to how they looked when they were new. Ben was so efficient and left everything looking very tidy. We are so happy with the results and would highly recommend The Carpet Surgeon

Jessica Baker

3 years ago
Very happy with the clean. Ben was on time, the carpets done perfectly and the process was seamless will definitely recommend!

Fiona Page

3 years ago
My carpets have been revived. I had puppy pee stains that I could not remove when I had other carpet cleaners come out My carpets look amazing I'm Very happy with the job Ben did and will most definitely be using their services again and again May I say Ben and team are definitely keepers in my opinion

Olivia

3 years ago
Ben was great, he came over at short notice and did a very thorough job. He even came back the next day to check on something that I was concerned about. We would definitely use Ben's services again and would highly recommend him to anyone needing their carpet cleaned.

rhett perry

3 years ago
Great value, friendly service

Kelly Cooper

3 years ago
Amazing service with a smile. Highly recommend.

M T

3 years ago
Professional, efficient, and affordable. Will definitely use again the next time we need.

Vanessa Soper

3 years ago
We had the Carpet Surgeon come to clean carpets and do an animal treatment as we were leaving the property. When we had moved in, there were unsightly stains in the master bedroom that allegedly could not be removed by previous tenants. We'll the Carpet Surgeon could! He left the carpets in better condition than when we arrived. Highly recommended and would use him again in a heart beat.

laurie stevens

4 years ago
Very fast and professional

Greg and Nola Neal

4 years ago
We had the floor tiles cleaned and in particular the grout. After 9 years and a recent renovation we didn't hold out much hope of improvement- however the results were excellent. The grout lightened up considerably and the overall treatment has given our floor a new lease of life.

Steve Brown

4 years ago
The Carpet Surgeon were on time, very thorough, professional and very quick to respond when we needed them urgently after our dog took a liking to the freshly cleaned carpets! I would recommend them to anybody in the area, and Ben is a very nice chap to boot!!

Robyn Hurley

4 years ago
Very professional , excellent service.

AD

4 years ago
Ben was very reassuring , prompt , and professional , took the stress out of a bond carpet clean .. carpets turned out great. Cheers

Leanne Gilpin

4 years ago
Thanks to Ben and Warren for a very professional service. My carpets look great and my sofa has come up so well. They also smell nice too! Brilliant!

Jack T

4 years ago
Very good. Carpet turned out better than expected.

Sharon Hester

4 years ago
We had Ben come in for an upholstery and rug clean. He did a fantastic job! We had a couple of 'hard to move' stains on our lounge and armchairs. He managed to remove these and bring our furniture back to life. Thanks so much Ben - we are very happy and will be calling on you again when needed.

Karen Whelan

4 years ago
Ben and Warren did a great job of cleaning a fabric 3 piece lounge and big ottoman. Very professional. Our lounges look great and smell lovely. Yes would definately recommend this company. A couple weeks later had these guys back to a friends house can not thank you enough for the work you did on the floors in this house, you are amazing...tackled the hard job for me I can't thank you enough, you know why! Totally recommend these guys.

John Couchman

4 years ago
Ben was very efficient and addressed the areas of concern very well. We were very happy with the price!!

Bradley Freeman

4 years ago
Very happy with the team at The Carpet Surgeon. Booking details were confirmed by txt after the initial call. Technician arrived on time. He was polite, friendly and professional. The clean was completed within the estimated time. The results were amazing, carpets look brand new and stains removed. Excellent work.

Ernie Priestley

4 years ago
Great guys! Did an amazing job on my trashed carpet and everything about dealing with them was effortless. 11/10 Hoover's

Helen Robinson

4 years ago
Ben was very friendly and did such a great job at cleaning my couch and rug. I'm very pleased with the results and wouldn't hesitate to book them again.

LIFEASWEKNOWIT // The Taylor's

4 years ago
Had carpets and couch cleaned...Very happy with the service... friendly staff... everything looks great and done efficiently... would hire them again.

Annie

4 years ago
The best job that has ever been done on these carpets. My property was a rental property for years until I purchased it and these original carpet's have certainly copped a bashing over the years. The carpet cleaning that has been done today has bought them back to life. All stains removed, very courteous and professional operator + on time. Would highly recommend:)

Nicole

4 years ago
Highly recommend The Carpet Surgeon. So easy to deal with, quick to book me in and prices were great! Great communication on the day, the team arrived and were done within an hour. Super happy with the results and will definitely use again. A trusted company.

Billie Fenton

4 years ago
The Carpet Surgeon business was very informative during the process of getting a quote, booking & confirming scheduled appointment. Very appreciative for the kind, positive service. Very, very clean carpets as a result afterwards as well! They look better than when we moved into the property and all stains we were concerned about came out beautifully! Would definitely recommend Warren @ The Carpet Surgeon!

joey key

4 years ago
Unbelievable work, got marks out i would never have thought anyone would get out including dry slime from kids play room. Highly recommended!!

Bee

4 years ago
Warren was amazing helped me out on the day for an accident my dog had in the house - so responsive plus the job bough the carpet and my lounge back to life!

Naomi Baber

4 years ago
I can not thank Warren enough. We had an emergency job at 4.30pm on a Friday, half of our property an inch deep in water. Warren accepted the job and calmly toom the place back from being a disaster zone. He worked tirelessly to after 6pm, didn't stop and was super thorough and professional. I feel like I owe this guy my life. Can't say thank you enough times!!! Total legend.

joana hartley

4 years ago
Fantastic value, great job completed and very professional! Thanks carpet surgeon for coming so quickly!

Miss Codognotto

4 years ago
The carpet surgeon did such a brilliant job on my carpets that I brought him back to do another house full of carpets a couple of days later. I was even able to call on short notice & he came within the hour. Friendly, professional service. He even went over & above to give me a quick hand with an unrelated house maintenance job I was having trouble with. Very impressed. Good local business that I am happy to keep supporting.

Rachael Dalton

4 years ago
Absolutely fantastic service. Friendly and professional and our carpets are like new again ! Thanks carpet surgeon 😍😍

Brad Wallis

4 years ago
I'm a B2B customer who has used TCS for both emergency and routine carpet cleaning jobs. Warren has always been able to make time to help us out and is quick to juggle things around to meet both ours and our clients requirements. His work is first rate, professional and reliable!

Stephanie Sayer

4 years ago
I called the Carpet Surgeon after my carpets had been "cleaned" by another company and still had lots of stains. Warren was so professional and got out all the stains - even the ones I thought would have been permanent. Would highly recommend.

Elizabeth McMahon

4 years ago
Very professional and efficient service. Carpet cleaned whole single bedroom unit, pet stains & odour and fabric protection in only an hour and a half. And great pricing. Excellent work guys, thank you. Will definitely use again and highly recommend

Katie Roberts

4 years ago
The carpet surgeon is the hands down the best, most professional, on time carpet cleaner on the coast. My couch, rugs and carpets come up like new. Warren is friendly, professional and very thorough. I'd give more then 5 stars if I could.

Kim Diprose

4 years ago
Warren was amazing and professional I highly recommend Excellent work

Jasmine Bradshaw

5 years ago
Cream carpets come up as if they were brand new! Warren was able to remove vomit stains, make up stains, dried blue tack and even black permanent marker! Will definitely use this business again in future.

S H

5 years ago
Prompt, efficient and friendly. Will definitely use your company The Carpet Surgeon again. Thanks Warren.

Lyn Wotton

5 years ago
Quality job, done quickly, carpets came up 'as new'

Holly Pittard

5 years ago
AMAZING !! Such professionals, not only was the work done quickly but they are true to their name as they have the precision and cleanliness of a surgeon. Was thrilled with the work done and have recommended highly to friends !!

Lara Rose Sharp

5 years ago
We used the carpet surgeon meany of times carpets come up awesome and mats this time we had our mattresses done all up up looking new

Nick Banhidy

5 years ago
The guy Warren is a genius. He knows a lot about stain removal

Debbie Williams

5 years ago
We have a property management company and always recommend the Carpet Surgeon to take care of our needs. He does an amazing job and has come up with exceptional solutions to issues.

Brandon L

5 years ago
Amazing work! Warren does all our carpet cleaning for our rental properties and recently we had him do the tiles/grout in our home. We had no idea how dirty the floors were and now they look brand new! Highly recommended!

Karen Riley

5 years ago
Great carpet cleaner made carpets better than before i moved in. LIFESAVER THANKYOU

Chris Cumming

5 years ago
Warren did an excellent job! He did the job well, turned up on time and was very flexible. I recommend his services.

Jinx

5 years ago
Absolutely AMAZING service! He went above and beyond to make sure that our carpets were perfect. Affordably priced and our carpets have never looked better. Highly recommend, thank you so much!

Emma Colombus

6 years ago
Iv'e used Carpet Surgeon twice this week, as i have a sick pet, they came right on time and were very professional. The carpets and rug came up excellent as they were soiled, they smell fantastic and got rid of really old stains. Will continue to use Carpet Surgeon for future future cleans👍

Krystle Holmes

6 years ago
The carpet surgeon team are a great bunch! They do a fantastic job and are always friendly. Thank you for your speediness in removing our 2 year olds masterpiece on our lounge :)

Amma Cozzy

6 years ago
Warren was on time, which is important when you have to go to work. Carpets could not have been cleaner! :-)

Tony Judd

6 years ago
It is with much pleasure I forward this recommendation to Coastwide Carpet Cleaning and Pest Control. In my 12 years experience as a property manager here at Tony Judd Real Estate, Coastwide Carpet Cleaning and Pest Control exceeded all industry standards for quality cleaning & stain removal of carpets. We have not had any other company remove heavy traffic areas prominent in rental properties as they have. After seeing the improvement the team achieved on a few jobs for us – all our client recommendations and tenant vacate procedures were then changed to encourage our tenants to use Coastwide Carpet Cleaning and Pest Control. Not only does the property look rejuvenated but it extends the life of the carpet. Our office highly recommends Coastwide Carpet Cleaning and Pest Control to any prospective clients.

John Flood

6 years ago
I recently moved to a new unit and contacted Carpet Surgeon to have the carpets cleaned . They did a great job and were able to get the job done at such short notice . The end result was great as the unit had been in a rental pool and the carpets were pretty dirty . Carpet Surgeon got all of the heavy marks out , as well as cleaning some rugs for us as well.

rita margarate

6 years ago
we used carpet cleaning coast as there was the bug in our carpet. staff from carpet cleaning done there job very well.in this way instead of changing the carpet we use the carpet which is looking the newer one.Carpet Cleaning has built a reputation as one of the leading carpet and upholstery cleaners on the Gold Coast. there highly trained team of technicians will provide you with the highest level of service and workmanship at the best price possible.i used it my home and in my family including neighbours every body appreciated it.

Jes Tryon

6 years ago
Coastwide Carpet Cleaning was referred to me and I used their services in both units of my duplex, upon vacancy, and the carpet came out almost like new. One of them was pretty badly abused by cigarette smoke and heavily stained, and it came out looking great and smelling fresh. I would recommend them to anyone!

Lisa S

6 years ago
Great friendly service. Had final clean done when leaving rental property - couldn't have been happier with end result. Then had an accidental spill of black liquid on brown carpet at new rental - contacted Warren and came that morning and came up as good as new. Highly recommend and will definitely use every time. Thanks!!!!!

Linda Robinson

6 years ago
Prompt, efficient and friendly. Will definitely use for my next carpet clean. Thank you Warren.

Karon Power

6 years ago
Warren was professional and did a great job with my carpets & sofa. Well priced.

Sophie Seage

6 years ago
I highly recommend The Carpet Surgeon for any standard or intricate jobs you may have. I had Warren and his team out to my place to clean my cream couch. He went out of his way to purchase a chemical that wouldn't harm the fabric and came back to check how it looked a couple of days later. My son then spilt foundation all over my dark brown carpets and Warren raced out that day to ensure that it didn't leave a stain. I am extremely happy with their reliable service and will definitely keep them on speedial!

Luke

6 years ago
If your grout is looking dark and dirty, call these guys! I was thinking of re grouting, then stumbled across the carpet surgeon. They cleaned my tiles which made all grout lines look brand new again in a matter of hours. To remove my old grout then re grout again would have taken me at least 3 days, not to mention a house full of dust. I highly recommend calling the carpet surgeon before you consider re grouting.

Bren K

6 years ago
Great results, speedy friendly service. Thanks a lot!

Melissa Young

7 years ago
A+++ Thank you Lachlan Was very helpful friendly and highly recommend

Tania Kamo

7 years ago
This Company came highly recommended from a work colleague. Warren was excellent to deal with. I also had to change my booking which was no problem. Lachlan was extremely professional and did am awesome job. The carpet came up a treat. I'd highly recommend The Carpet Surgeon.Thank you!

Jason Hill

7 years ago
2 things i always like in a service, good service and punctuality, these guys get 5 stars for both

Melanie Gordon

7 years ago
Had my carpets steam cleaner today, carpet surgeon did a lovely job, great customer service, fast, friendly and good pricing. Thankyou!

Sue Raven

7 years ago
I am absolutely blown away with the Job Matt did for us , we have had several other carpet companies not be able to get our stains out and I must admit I really did not think you would, but sure enough Matt was right and it sure did come out. I cannot thank you enough and Matt who was great to deal with , I will and have already recommended the Carpet Surgeon to other people. Thank you will defiantly be using you again! Thank you once again for the amazing job!

Beck Davis

7 years ago
What fantastic service we received! Warren was on his way to our place within 30mins of speaking on the phone with him. He did a very thorough job and would definitely recommend his services. Thanks Warren!

Lana Faulkner

7 years ago
Reliable, friendly, on time, fast and efficient and did a great job on carpets and couch! Defiantly use this company again in future and highly recommend them 😊 Lana

kathy wone

7 years ago
Jan Clarke Great service great Job................ Thank you

Jeremy Fleming

7 years ago
These guys did a fantastic job after another company did an inferior clean that left our carpet smelling like wet pets. Carpet is now fresh and just how you would expect clean carpet to be. Came same day with a last minute call. I will definitely use these guys again and refer them to my friends. Not all carpet cleaners are the same or do a job this good.

Candice Kelly

7 years ago
Great service, friendly team members and well priced. Thank you 😊

Stuart Williams

7 years ago
Did an outstanding job on our cream coloured carpet. Highly recommend these guys. Great service, very reasonable price. When your carpets are dirty and stained, these guys will get them looking great again.

Gaby Thomas

7 years ago
Excellent service,! Really happy. Carpets came up like new. Would definitely recommend

Rebecca Mccredie

7 years ago
I had a horrible experience moving into a new place that had not had their bond clean done by the day I was moving in. The carpet surgeon crew were there within an hour and the place looked brand new and were still finished before my removalist arrived. I could not have been happier. Seeing these results, I then booked them for the rental I was moving out of. The new tenant called the real estate to pass on her details to me JUST so she could find out who I'd booked for the clean as she could not believe how brand new the place looked since her inspection. I have used them several times since for my investment properties since - I could not rate their cleaning or customer service any higher. I refuse to use any other company - none even come close.

Jacqueline Donnelly

7 years ago
I had a stubborn stain that didn't come out even after being clean by a different carpet cleaning company so I brought in the Carpet Surgeon and he got it removed for reasonable price!!! Over the moon, can't thank Warren enough.

Rebbekka Smith

8 years ago
Amazing service and fantastic job. Highly recommended!!

Casey Reese

8 years ago
Today, the day i hand back my keys for my rental, i had my carpet cleaning company pull out without notice at 6am. Contacted the carpet surgeon and they were out within 1.5 hours and did an excellent job!!! Thank you! Highly recommend!

Rachael Thorburn

8 years ago
Great service, friendly & professional. Removed unusual & stubborn stains.

Pete Barry

8 years ago
This guy is the best. Forget the rest. 👍

Renee Claire

9 years ago
Great Job done on carpets for Bond Clean . Thank you

Dannielle Cuell

9 years ago
Very happy with the service from these guys!! Very friendly and easy to work with! They were able to do my bond clean and carpet cleaning at very short notice. They did a great job! Thank you

Julie Davis

9 years ago
Thank you for the great job you did on my carpets ... very impressed! Julie Davis

Karla Richmond

9 years ago
The guys at Carpet Surgeon did a great job on my move out carpet and pest in Ormeau. They were friendly and great to deal with on the phone, even when I ha to change my booking date. The technicians arrived on time and were very friendly and great with advice! They got the job done quickly and the carpets came up very clean. I highly recommend them!

Mick Gerrard

9 years ago
Good value and a great job......was a hot day too and the chap did well to get the job done without cutting corners.

Kate JW

9 years ago
The only carpet cleaner we use. A+

Jennifer Yarnold

9 years ago
Great Job, good price, will use again!

Marina Meriton

9 years ago
THE BEST tile cleaning job ever..our foyer tiles looks like new

Jese T

9 years ago
I was told numerous times by other cleaners that my carpet had severe water damage spots (that were permanent) so I was skeptical when Warren mentioned that he may be able to remove them..sure enough HE DID IT!! Our carpets were left superrrrrrrrrrrrr clean, fresh, and pleasant smelling! thank you!!!! I will most definitely be using this company again!

Toni Kellett

9 years ago
Awesome job on both carpets and couches. Very polite staff. Excellent service. Highly recommended.

Cush Jobson

9 years ago
Great Service - Great Prices! Completely removed a major ink spill on office carpet!

DAVID BROWN

9 years ago
Job well done. Had tiles and carpets cleaned and had pest treatment. Very efficient and courteous.

Emma Smith

9 years ago
Thank you for great service and fantastic carpet clean. The carpets came up as new.

Sally Oh

9 years ago
Great service! And got the carpets looking AMAZING! I will definitely be using them again.

Caroline Van pypen

9 years ago
Outstanding! Nothing better than dealing with a company efficient and professional from booking thru to the job completed. Thanks Carpet Surgeon for making my departure from my Labrador apartment easy peasy! 10/10

Richard Jones

9 years ago
Friendly Service, reasonable rates. They do a great job.

vaughan quodrill

9 years ago
I was very taken with the quick response & superb job done by "Carpet Surgeon & Pest Control" and have no hesitation in recommending them to anyone requiring a good job done & very promptly.

Anna Dominique

10 years ago
First of all i would like to start by saying thank you to Warren, for such an amazing service and outstanding customer service skills. My call was answered immediately, Warren listened to my concerns, answered questions, explained the process in detail, and based on urgent situation has found an appointment on the same day, and most importantly beautifully cleaned our carpets and fixed what another company has failed to do properly (Stain Busters -left our carpets more stained after the job completion). I am glad to say that Warren was very professional and came on time, the carpets look brand new, stain free and are deodorised. Thank you Warren, we are so grateful!!! I would definitely recommend this company to everyone!!!!

Lisa

10 years ago
Reliable, friendly and flexible. A great job done thanks!

Danny Keating

10 years ago
Quick response to a quote request and even quicker response to getting the job done once the quote was accepted. Quality job received for a competitive price. Fully recommended for any carpet cleaning or pest control.

Shannon Simmons

10 years ago
Great job! Came up like new. :)

Shan C

10 years ago
Fantastic service - very powerful machine compared to most - definitely worth storing number on my contacts ☺️

Jazzey C

10 years ago
I had my carpets cleaned by one of the guys from The Carpet Surgeon, he did a great job and I'm so happy he managed to get them looking like new again. I'd definitely recommend them!

Camilla Akerberg

10 years ago
Fantastic customer service and my carpets have not looked like this since the place was brand new!! Very speedy booking process- was able to book in for the following day! Have tried other companies but this is by far the best outcome I have had with any carpet cleaning company! 5 stars!

Robyn Rayward

10 years ago
Thank you Warren for saving my niece $1550.00 by cleaning her carpets. When moving out of her rental unit, Stacey hired the carpet cleaning company recommended by the agent. When this company arrived to clean the carpets they said it had too many unmovable stains and the carpet would have to be replaced costing $1800.00, which being a single mother with children she could not afford. In desperation she called your company to try to save the cost of replacement. After your clean the comment from the agent was, "many thanks for your effort with this carpet". Crystal (the property manager) reported the carpets looked amazing. Stacey also commented that you did an incredible job and wouldn't hesitate to recommend you to her friends. So, a big thank you. Robyn Rayward

Lucas Schranz

10 years ago
AMAZING SERVICE!! I needed my carpets cleaned quickly as we had visitors arriving spontaneously, he was more than happy to oblige. Speedy service and our carpets look INCREDIBLE!! Could not recommend highly enough. Thank you Warren!

Karen Walker

11 years ago
Dear Coastwide I am just writing to thank you for your carpet cleaning services. I called Monday (5th May) morning and there was no reply so I actually hung up. Within 30 seconds I was called back by Karen (I think, sorry). She was so professional and understanding on the phone and fitted us in at such short notice, I was extremely grateful. The technician was booked for 3pm Tuesday (6th) and James (I'm so sorry if I got his name wrong) rang and said he was running 15 minutes late and was so polite and apologetic. What a wonderful young man you have working with you. He was extremely professional and very thorough. He did an outstanding job on our particularly 'difficult' and old carpet. My husband and I were so impressed by him that I had to let you know. It's so rare to find professionals like him on the coast these days that provide such wonderful service. Please forward our appreciation to him and let him know that we were absolutely thrilled. Kind Regards Karen

Louise Martin

11 years ago
Our carpets hadn't been cleaned professionally for over 5 years. We tried our own and supermarket machines and thought it was doing an ok job until we tried Coastwide, WOW what a difference. They looked and smelled amazing I will definitely be using you guys yearly from now on. Great Service

Angie Robinson

11 years ago
My experience with this company has been wonderful. Our carpets are getting on the old side and we were considering replacing. We decided to try one more clean before guests arrived for Christmas. No longer are we going to replace! Carpets look brand new after an amazing clean by your company. Absolutely brilliant! Thank you Warren and the team. Best Ever.

Mel Williams

11 years ago
I normally don't do reviews but I've used this company for 3 years now. They are the only people we trust. No more price shopping for me, we know it will be done right the first time. In one word PERFECT!

Arron Skillen

11 years ago
We are really impressed by Coastwide Carpet Cleaning & Pest Control. They were professional, attentive and the results to our shag pile rugs were amazing. Warren and his team are prompt and friendly with reasonable prices and quick turnaround. Well Done.

Mike Thomas

11 years ago
Recently I had two lounge suites an ottoman and two rugs cleaned and was very impressed by the end result, as we had cat hair quite badly on all surfaces. The lounge and ottoman were vibrant again and the rugs were soft under foot everything had a freshness after the clean. I wouldn't hesitate to refer Coastwide to family and friends. Thank You.

chantelle Ward

11 years ago
You cleaned our carpets much more thoroughly than the previous people we had. Very punctual, very pleasant.

Cameron Martin

11 years ago
Coastwide Carpet Cleaning and Pest Control is our preferred carpet cleaning and pest control company as they are extremely diligent in all aspects of carpet and pest control. Coastwide liaise very well with tenants regarding what treatment is required and fits to tenants and Agency time frames I would recommend Coastwide to anyone requiring a professional Carpet and Pest control contractor.

Maria Bradley

11 years ago
Harcourts Runaway Bay is a busy and professional office, operating a successful and large rent roll. It is paramount for the smooth operation of our office to be able to rely on our maintenance professionals. Coastwide Carpet Cleaning and Pest Control is one such qualified expert that we use repeatedly for all our carpet cleaning, upholstery, pest control and tile/grout cleaning. Their staff is proficient, adept and prompt to whatever job we require assistance for. Our property management department is consistently confident that for a superior result in carpet cleaning, we only use Coastwide. We have witnessed the removal of some really tough stains and seen filthy carpets renewed to a very presentable condition. Our staff, owners and tenants have always offered exceptional feedback from any services undertaken. We would have no hesitation recommending Coastwide for any Pest Control and Carpet cleaning maintenance you require.

andrew jones

11 years ago
I have used many carpet cleaning companies over the years and have never been satisfied with any of them until I called Coastwide Carpet Cleaning. It is very rare to find companies who truly care about their customers, and I must say Coastwide is one of those companies. I can't say enough good things about them. I had flooding due to a burst pipe. I called Coastwide and I'm sure I sounded desperate. They came when I asked them and they cleaned and dried out my carpets. I was so pleased with the quick service and professionalism. Thank you Guys.

Sally Anderson

11 years ago
I have used Warren from Coast Wide Carpet Cleaning for almost 2 years now. We have absolutely no problems in recommending them to any other agency who would like to use Coastwide. Warren and his team are always on time, professional and provide an exceptional clean every time. I have never had to recall them for any work (Unlike other agencies that I have previously used)

Jennifer Morais

11 years ago
Without question the best carpet cleaning company on the Gold Coast - if not Australia. The standard of service is second to none and I highly recommend Coastwide if you actually want truly clean carpets. Warren's a magician - I've seen him get stains out of carpets I thought were beyond help. In managing rental properties we come across lots of challenging cleaning jobs and no-one has been able to compete. I rarely take the time to write reviews but Coastwide Carpet Cleaning are definitely worth recommending.

Emergency Water Damage? Contact the Water Damage Restoration Gold Coast Specialists

Don't let water damage compromise your property. Our professional water damage restoration Gold Coast team is ready to respond 24/7 with advanced equipment and expertise. Using state-of-the-art water extraction, drying, and restoration techniques, we can mitigate damage, prevent mould growth, and restore your property quickly. As the Gold Coast's trusted water damage restoration specialists, we deliver results that will protect your home and give you peace of mind. Contact us now for immediate assistance and let us help you recover from water damage.

Tips for Preventing Water Damage

While professional water damage restoration is crucial after an incident, here are some expert tips to help prevent water damage in your property:

Regular Inspections

Regularly inspect your roof, gutters, and plumbing for any signs of damage or leaks.

Proper Drainage

Ensure your property has proper drainage to direct water away from the foundation.

Appliance Maintenance

Regularly maintain water-using appliances like washing machines, dishwashers, and water heaters.

Water Detection Devices

Consider installing water detection devices in areas prone to water damage.

Emergency Preparation

Know where your water main is located and how to shut it off in case of an emergency.

Frequently Asked Water Damage Restoration Gold Coast Questions

We've answered some of the most common questions about our carpet drying and water damage restoration Gold Coast service. If you have a question that isn't answered here, please don't hesitate to get in touch.

Can you repair water-damaged carpet on the Gold Coast?

Yes, we specialise in repairing water-damaged carpet, particularly important for the Gold Coast's tropical storms and flooding:

  • Assessment Process:
    • Evaluate extent of water damage
    • Check underlay condition
    • Assess carpet backing integrity
    • Identify mould presence
  • Repair Solutions:
    • Professional drying techniques
    • Seam repair after shrinkage
    • Partial carpet replacement
    • Re-stretching after drying
    • Mould treatment and prevention
  • Prevention Tips:
    • Quick response strategies
    • Humidity control methods
    • Regular inspection advice
    • Storm preparation tips

Early intervention is crucial for successful water damage repair, particularly in the Gold Coast's humid climate where mould can develop rapidly.

Click here to learn more...

What should I do immediately after water damage occurs?

Take these immediate steps to minimise water damage while waiting for our emergency response team:

  • Safety First:
    • Turn off electricity if water affects power points
    • Avoid walking on wet carpet if possible
    • Watch for slip hazards
    • Evacuate if structural damage is present
  • Immediate Actions:
    • Stop the water source if possible
    • Remove valuable items from wet areas
    • Lift furniture off wet carpet
    • Take photos for insurance
  • Don't:
    • Use household vacuum on water
    • Run fans before professional assessment
    • Move heavy furniture alone
    • Delay calling professionals

Contact us immediately - the sooner we begin water extraction, the better the outcome.

My carpets have been flooded. Can you dry them?

Yes, we provide emergency water damage restoration services specialising in water extraction and carpet drying. Our comprehensive service includes:

  • Emergency Response:
    • 24/7 rapid response team
    • Quick assessment of water category and damage extent
    • Immediate water extraction to minimise damage
    • Professional-grade equipment deployment
    • Documentation for insurance purposes
  • Professional Process:
    • Industrial-strength water extraction
    • Strategic placement of commercial dehumidifiers
    • High-velocity air movers for efficient drying
    • Continuous moisture monitoring with specialised meters
    • Adjustment of equipment as needed
  • Additional Measures:
    • Antimicrobial treatment to prevent mould
    • Deodorisation if required
    • Assessment for salvageability
    • Final inspection and moisture testing

Early intervention is crucial - contact us immediately for the best chance of saving your carpets, particularly in the Gold Coast's humid climate where mould can develop rapidly if not properly dried.

What types of water damage can you handle?

We handle various types of water damage situations common to Gold Coast properties:

  • Common Sources:
    • Burst or leaking pipes
    • Storm water intrusion
    • Overflowing washing machines
    • Air conditioning leaks
    • Flood damage
  • Water Categories We Handle:
    • Clean water from pipes
    • Grey water from appliances
    • Storm water intrusion
  • Affected Materials:
    • Carpets and underlay
    • Rugs and floor coverings
    • Tile and grout
    • Timber flooring

Note: We specialise in water extraction and drying services. For structural repairs, we can refer you to qualified builders.

What equipment do you use for water damage restoration?

We utilise professional-grade water damage restoration equipment:

  • Water Extraction:
    • Truck-mounted extraction units
    • Portable extraction machines
    • Submersible pumps
    • Weighted extraction tools
  • Drying Equipment:
    • Industrial air movers
    • Commercial dehumidifiers
    • Floor drying systems
    • Air filtration devices
  • Monitoring Tools:
    • Moisture meters
    • Thermal imaging cameras
    • Humidity monitoring devices
    • Temperature gauges

Our equipment is specifically chosen to handle the Gold Coast's unique climate challenges.

How long does the water damage drying process take in the Gold Coast's climate?

Drying times in the Gold Coast's climate vary based on several factors:

  • Typical Time-frames:
    • Minor water damage: 2-3 days
    • Moderate flooding: 3-5 days
    • Severe water damage: 5-7 days
  • Factors Affecting Drying:
    • Current humidity levels
    • Air flow and ventilation
    • Type of flooring affected
    • Extent of water penetration
  • Our Approach:
    • 24/7 equipment operation
    • Regular moisture monitoring
    • Adjustment of drying strategy as needed
    • Use of commercial dehumidifiers

We use advanced drying techniques to achieve optimal results despite the Gold Coast's high humidity.

What health risks are associated with water damage?

Water damage can pose several health risks, particularly in the Gold Coast's humid climate:

  • Common Health Concerns:
    • Mould growth and spores
    • Bacterial contamination
    • Dust mite proliferation
    • Allergen accumulation
  • Risk Factors:
    • High humidity promoting growth
    • Standing water issues
    • Hidden moisture in materials
    • Poor ventilation
  • Prevention Through:
    • Quick water extraction
    • Professional drying
    • Antimicrobial treatments
    • Proper ventilation

Professional restoration helps prevent these health risks through thorough drying and sanitisation.

Will my insurance cover water damage restoration?

Insurance coverage for water damage varies by policy and situation:

  • Common Coverage:
    • Sudden pipe bursts
    • Storm damage
    • Appliance malfunctions
    • Accidental overflows
  • Our Support:
    • Detailed documentation of damage
    • Professional assessment reports
    • Photos for claims process
    • Moisture readings and data
  • Important Steps:
    • Contact insurance promptly
    • Document everything
    • Keep all receipts
    • Don't delay restoration

We recommend checking your policy details and contacting your insurer immediately after water damage occurs.

How can I prevent water damage in my Gold Coast property?

Protect your property with these preventive measures:

  • Regular Maintenance:
    • Check and maintain roof condition
    • Clean gutters regularly
    • Inspect plumbing fixtures
    • Monitor appliance hoses
  • Storm Preparation:
    • Clear drainage systems
    • Trim overhanging branches
    • Check window seals
    • Consider flood barriers
  • Indoor Prevention:
    • Install water alarms
    • Know your main water shut-off location
    • Monitor air conditioning drainage
    • Regular appliance maintenance

These measures are particularly important during the Gold Coast's storm season.

How do you approach water damage restoration for carpets?

Our water damage restoration process follows industry best practices with a focus on rapid response and effective drying:

  • Initial Response (Within Hours):
    • Rapid deployment to minimise damage spread
    • Professional assessment of water category and damage extent
    • Immediate water extraction begins
    • Documentation for insurance purposes
  • Drying Process:
    • Industrial-grade dehumidifiers deployed
    • Strategic placement of air movers
    • Moisture level monitoring with specialised meters
    • Adjustment of equipment as needed
  • Additional Measures:
    • Antimicrobial treatments when necessary
    • Deodorisation if required
    • Continuous monitoring until completely dry
    • Final inspection and moisture testing

Our focus is on saving your carpets through quick action and professional drying techniques, particularly crucial in the Gold Coast's humid climate where mould can develop rapidly if not properly dried.

How do you handle water-damaged upholstery?

Our water damage restoration process for upholstery involves:

  • Immediate Response:
    • Quick assessment of damage
    • Water extraction within 24-48 hours
    • Prevention of mould growth
  • Professional Treatment:
    • Specialised drying equipment
    • Dehumidification process
    • Moisture level monitoring
  • Prevention Measures:
    • Antimicrobial application
    • Odour treatment
    • Mould prevention

Success rates are highest with prompt treatment, particularly important in the Gold Coast's humid climate where mould can develop rapidly in wet upholstery.

Need Urgent Help? Trust The Carpet Surgeon Gold Coast for Carpet Drying and Water Damage Restoration Gold Coast Expertise

Don't wait until it's too late. Water damage can escalate quickly, leading to structural issues and mould growth. Our expert team at The Carpet Surgeon Gold Coast is ready to provide fast, effective carpet drying and water damage restoration Gold Coast services.

We use advanced techniques and state-of-the-art equipment to extract water, dry your property, and restore it to its pre-damage condition. Our 24/7 emergency response ensures we're always ready when you need us most. Contact us now for immediate assistance and protect your property from the devastating effects of water damage.

Servicing the Carpet Cleaning and Pest Control Needs of All Gold Coast Suburbs